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Interlibrary Loan (or Resource Sharing): Document Delivery

Login to Interlibrary Loan or WorldCat. How to use these services. Policies.

What is Document Delivery?

Document Delivery is a free service available to Brandeis faculty, staff, and currently enrolled undergraduate and graduate students for requesting articles and book chapters from the Brandeis University collections in print at the Main Library and Library Storage, and electronic resources. We will scan them or download them for you! Just submit the requests via the Interlibrary Loan system.

Log in to your Interlibrary Loan/Document Delivery account.

How long does it take?

Scans from print resources will be available within 2 business days. Scans from microfilm may take a little longer.

How will I know when my article or book chapter is available?

You will receive an email notification when the article or book chapter is ready, they are delivered electronically as PDFs to your Interlibrary Loan/Document Delivery account. The files can be viewed under Electronically Received Articles/Book Chapters.

You have 30 days to view or download articles or book chapters before they are automatically deleted from the system.

First time Interlibrary Loan or Document Delivery user?

First-time users need to register with their Unet ID and password via the Interlibrary Loan/Document Delivery login page. Fill in the User Information form when prompted. You only need to do this once.

Document Delivery Policies

What can we get?

You can request scans (PDF copies) of individual articles or book chapters, from books, journals, conference proceedings, theses, dissertations, reports, newspapers, or microfilm held in the Brandeis Libraries.

What can’t we get?
We cannot scan an entire book, or an article or chapter that exceeds 50 scanned pages, or an amount that exceeds copyright Fair Use.
We cannot guarantee to process more than 5 requests per day per patron, due to the large number of requests we receive.
Library materials in Archives and Special Collections, that are currently on reserve, items that are checked out to you or that are on hold for you, are not eligible for this service.

How do I submit a request?

Requests may be made directly through your Interlibrary Loan/Document Delivery account or through a number of our databases. The more information you can give us about the item you need, the easier it is for us to find it and the quicker we will be able to get it for you.

If you lack information for a required field in the request form, enter a "?" or "N/A" This will allow you to submit the request. If you have information that does not fit in the usual citation fields, please include them in the “Notes” field. Do not use abbreviations.

To request through your Interlibrary Loan/Document Delivery account:

  • Log in to your Interlibrary Loan/Document Delivery account.
  • Select Article Request or Book Chapter under New Request in the list on the left

  • Complete the form provided to the best of your ability.
  • Click “Submit Request.”
  • Your request will now appear in your “Outstanding Requests.”

To request through our databases:

  • Find the article or item in question through our databases.
  • Follow the Interlibrary Loan link or “Get It!” button.
  • Log in with your UNet ID
  • Check that the request page has filled in correctly. Some or all of the citation for the item being requested will fill automatically.
  • Add additional information if necessary.
  • Click “Submit Request.”
  • Your request will now appear in your “Outstanding Requests.”


Submit only one article or book chapter per request form. If you submit more than one request per request form, then only the first one will be supplied.

Request status

How can I check the status of my outstanding requests?

Log in to your Interlibrary Loan/Document Delivery account. Under the View section, click Outstanding Requests. You will then be directed to a page with a list of all your active requests with their corresponding statuses. If you click on the transaction number of a request, you can view detailed information regarding that request.

(Articles and book chapters that were received earlier can be found under Electronically Received Articles/Book Chapters)

Contact Us

Interlibrary Loan and Document Delivery:

Hours: 8:30am–4:30pm, M–F

Phone: 781-736-4676


Fax: 781-736-4724

Information and Borrowing Desk:

Phone: 781-736-5626 (or 781-736-LOAN)

Problems or emergencies:
Contact the Interlibrary Loan / Document Delivery department during business hours. If you need to report a problem after 4:30pm or during the weekend, please contact the Information and Borrowing Desk.

Mailing address:
Brandeis University
Library, Interlibrary Loan
415 South Street, MS 045
Waltham, MA  02453-2728

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