Contact Brittany Carr with all questions about teaching expectations, issues with students, and your contract.
Contact Andie D'Agostino with all OSTM-specific inquiries.
Contact Ashley Whittington for any needed updates or changes to this guide.
For assistance using LATTE on issues not covered in this guide, contact the Online Course Support Center. You can get support by phone or chat between 9am and 9pm Eastern. After hours, they offer 24/7 support via email.
As soon as you have access to your course
Once you have access to the course in LATTE, take some time to familiarize yourself with the course even if you’ve taught it before. Open all of the sections, click each of the links, and read through the assessment and grading criteria. Please update any typos, broken links, or incorrect information. If there are any egregious errors, please let Andie and/or Ashley know.
This will ensure that all material is up-to-date and that you are prepared to answer questions from your students.
At least one month before the course opens
If you are not the most recent instructor, replace the image with your headshot and update your name.
class="rounded-circle mx-auto d-block img-responsive". You can skip this step if you aren't comfortable editing HTML.The Getting Started section provides initial guidance and support for students as they enter your course. In this section you should include:
This section should not be a verbatim copy of your Welcome Message. Instead, this should include information that helps students get started with their work.
IMPORTANT Do not edit or delete the "Where to Get Help" section
Review the Recommended Milestones section. Adjust this section as needed to reflect the milestones you would like to aim for with the students.
Open the Final Portfolio Submission activity and confirm that all of the information is up-to-date and accurate.
IMPORTANT Be careful when copying and pasting text into LATTE! Text copied from Google Docs, Microsoft Word, emails, and most websites will almost always copy some of the underlying code and formatting from the original location in addition to the text. When you paste this text into your LATTE course, that code will be pasted as well. This can cause issues with how your text appears, your ability to edit or style the text, and sometimes even lead to serious display problems with your entire course! To avoid these problems, you can:
At least one week before the course opens
We recommend using the Private Forum for all communication with students whenever possible as this creates a log in the case of any dispute. Students can only access their own communication with you, they cannot see any messages you have with any other students.
IMPORTANT. You must create groups if you want to message students privately using this forum. Students cannot respond to posts that are not sent specifically to their group.

At least three days before the course opens
The Course Announcements forum allows you to push emails to all enrolled students. We strongly recommend scheduling a Welcome Message for the Sunday before the course starts to introduce yourself and set expectations for the course.
You may choose to send additional announcements throughout the course. The content and frequency of those announcements is up to you.
You can write announcements to send immediately. For more flexibility, you can schedule announcements to be sent at specific times.
IMPORTANT You must open the course before sending any announcements. If scheduling announcements, you must open the course before the display start date of the Welcome Message.

One week before the course starts
All courses are hidden by default so students cannot access them before they are ready. The GPS standard is to open all courses one week before the term begins.
IMPORTANT You must open the course before sending any announcements. If scheduling announcements, you must open the course before the display start date of the Welcome Message.

