Skip to Main Content
“Brandeis

E-Resources Help

Having trouble accessing an e-journal or database?

Accessing a database late at night?

Please note: Our e-resource providers commonly run their maintenance windows overnight so a resource may be temporarily unavailable.

If you are unable to access a resource please wait a few minutes and try again. If the resource is persistently unavailable, please report it to us or email e-resources@brandeis.edu

EBSCO Databases

EBSCOhost (Academic Search Premier, etc.)

Why can't I get the full text of an article?
EBSCOhost frequently includes a combination of index-only and full text coverage for the same publication, and it sometimes does not include full text for the latest issues due to publisher restrictions. To determine what years of a publication have full text available, in EBSCOhost, look for the line which reads "Full Text.” Note that these dates may differ from the years listed under "All Issues", which include both index-only and full text coverage.

EBSCO Ebooks

Ebooks on SocINDEX with Full Text and other EBSCOhost databases

How do I access an ebook on SocINDEX with Full Text and other EBSCOhost databases?

In EBSCOhost, on the right side of the screen, you will see 'All Issues' with a year below that. Click on the year and this will open up another link to the year.

All Issues drop down with year

Click on the second link to the year and you will be taken to the chapters in the book where you can click through each chapter to view the PDF.

Gale

Gale

Why can’t I get the full text of an article?

Gale frequently includes a combination of index-only and full text coverage for the same publication, and it sometimes does not include full text for the latest issues due to publisher restrictions. 

If the volume and year of the article you are looking for is not included in our subscription, you may submit an ILL request for the article.

ProQuest

ProQuest

If you are using the institutional login on the ProQuest platform, make sure you are selecting "Athens (OpenAthens Federation)" as the region. If you selected the United States, you will not successfully authenticate.

Naxos Music Library

Naxos Music Library

I am getting an error message when I try to access Naxos.

Our subscription to Naxos allows for 10 simultaneous users only. When you are finished using the database, you must logout using the red LOG OUT button at the upper right corner of the screen and close your browser before trying to open a new session of Naxos. If you try to open another session of Naxos before closing your browser, you will get an error message. If this happens, close the web browser and then reopen Naxos, or clear the cache and delete the cookies in your browser and reload the page.

Naxos had logged me out and is asking me for a username and password.

Naxos has an automatic 30 minute logout. Before the 30 minute point, a window should appear on your computer asking you if you want to extend the session. The logout feature is necessary since our subscription only allows for 10 simultaneous users. If you extend your session, you can continue to listen to music.

If Naxos asks you for a password or logs you out and you want to continue using this database click the red LOG OUT button and close your browser. Then click on the resource again from any of our resource pages and start over.

New York Times Digital Edition

New York Times Digital Edition

See our New York Times Digital Edition guide for more information on how to register for an account and how to renew your account.

Ovid Journals

Ovid Journals

I was using an e-journal through Ovid and closed the browser without logging out. I went back in to try to access the journal again, but got a message that says that the Ovid license limit has been exceeded.

Our license for Ovid allows for two concurrent users only and users must log out by clicking "Log out" in the upper right corner of the screen when they are finished using the database. Please clear the cache and cookies on your browser and close and reopen the browser, and try accessing the journal again. If this doesn’t work, wait and try again in a little while.

Wall Street Journal

Wall Street Journal

See our Wall Street Journal guide for more information on how to register for an account and how to renew your account.

ProQuest Ebook Central

ProQuest Ebook Central facilitates research and document exploration. Use the powerful search capabilities to gradually narrow your focus by specifying subjects, keywords, authors, publishers, publication years, or other information available for the documents. To learn more about ProQuest Ebook Central's features, please see the ProQuest Ebook Central guide.

At any time, you can explore the search results.

  • View the document's table of contents, and see a ranking based on the relevance of your search term(s) in each chapter.
  • Search the document for additional terms.
  • Copy text and print pages.
  • Save citations to EndNote.
  • If you sign in, you can highlight text, add notes, and organize information on your personal bookshelf into folders and email your notes to yourself or to a classmate or colleague.
  • Ability to download books to your laptop, tablet, or phone (iOS and Android) for offline reading.
  • Compatibility with screen readers and other assistive technology for patrons with special accessiblity needs.

ProQuest Ebook Central downloading ebooks

ProQuest Ebook Central offers download options for offline access to Ebook Central content.

There are two ways to download content:

Option 1 - Download chapter or pages as PDF

  • Same page limits as for printing (Maximum 60 pages)
  • Accessible on most computers and devices, including the Kindle
  • Additional free software is typically not needed
  • Files do not expire

Option 2 - Download entire document as an e-book

  • Full book downloads use the new Ebook Central Reader App, which replaces Adobe Digital Editions
  • Supports EPUB and PDF formats
  • A streamlined, accessible, and secure download experience across mobile and desktop devices
  • Download Instructions
  • FAQ

 

ProQuest Ebook Central downloads FAQ

See the ProQuest Ebook Central Guide for more help with ProQuest Ebook Central downloads.

How do I download a chapter or pages from a ProQuest Ebook Central document?

To create a PDF of a specific chapter:

1. Click on Download button in ProQuest Ebook Central search results list. You will be prompted to login to Ebook Central if you are not already logged in. 

2. Select the option to Print pages to PDF. You will be taken to the book. Navigate to the chapter you want. Select the icon for Print to PDF at the top of the screen and select chapter. Click Continue. The PDF will be created.

3. Click Open to open the PDF. (Note: If the chapter is longer than the number of pages allowed to be printed on Ebook Central, you will get an error message.) You can then save the PDF to your computer.

To create PDF of a specific page range:

1. Click on Download button in ProQuest Ebook Central search results list. You may be prompted to sign in to your Ebook Central account.

2. Select the option to Print pages to PDF. You will be taken to the book. Enter the starting and ending ebook page numbers in the boxes. Click Continue. The PDF will be created.

3. Click Open to open the PDF . (Note: If the page range is longer than the number of pages allowed to be printed on ProQuest Ebook Central, you will get an error message.) You can then save the PDF to your computer.

PDFs that you create of chapters or pages do not expire and can be read offline using any standard PDF viewer, such as Adobe Reader. You can transfer the file to a mobile device or e-reader, including the Amazon Kindle.

 

How do I download an entire ebook? 

See instructions

1. Go to ProQuest Ebook Central. Sign into Ebook Central.

2. Find the book you want to download.

3. Click the Download button in the ProQuest Ebook Central search results list or from within QuickView.

4. Select the option to Download Book.

5. Select the drop-down to choose your loan length. Click Confirm.

6. You will be prompted to download the new Ebook Central Reader App. This app replaces Adobe Digital Editions. Copy the code on the screen in order to register your device after downloading the app.

7. Install the Reader App on your device, open the app and enter the code to register your device.

You will now be able to read the book in the app on your device.

 

How long can I keep a downloaded ebook?

A downloaded ProQuest Ebook Central document is accessible for the loan period you selected when downloading the book. After the loan period, the file automatically expires. The file will remain on your computer or device but will become unreadable.

 

Are there any restrictions on the number of books I can download in the Ebook Central Reader app?

While the Ebook Central Reader app allows you to download as many books as your device's storage capacity allows, Ebook Central has security measures in place that cap the number of active loans one can have in a certain time span.  

 

Can I return a downloaded ebook early?

Downloaded and loaned ebooks expire automatically at the end of a loan, and cannot be returned early. Deleting the ebook file from the Reader App deletes the ebook file from your device, but does not end the loan. 
 

   

Why can I download some ebooks but not others?

There are a number of reasons you may not be able to download an ebook:

  • The ebook you are trying to download may be from one of the publishers that do not allow full-document downloads. 

 

Does downloading an entire ebook block other users' access to it?

Downloading a multi-user ProQuest Ebook Central ebook does not block other users' access to the document. Other users on the ProQuest Ebook Central site will still be able to read the ebook online and download it.