Please note: Our e-resource providers commonly run their maintenance windows overnight so a resource may be temporarily unavailable.
For further help with ARTstor, please see the Guide to Using ARTstor at Brandeis.
Why can't I get the full text of an article?
EBSCOhost frequently includes a combination of index-only and full text coverage for the same publication, and it sometimes does not include full text for the latest issues due to publisher restrictions. To determine what years of a publication have full text available, in EBSCOhost, look for the line which reads "Full Text.” Note that these dates may differ from the years listed under "All Issues", which include both index-only and full text coverage.
How do I access an ebook on SocINDEX with Full Text and other EBSCOhost databases?
In EBSCOhost, on the right side of the screen, you will see 'All Issues' with a year below that. Click on the year and this will open up another link to the year.
Click on the second link to the year and you will be taken to the chapters in the book where you can click through each chapter to view the PDF.
Why can’t I get the full text of an article?
Gale frequently includes a combination of index-only and full text coverage for the same publication, and it sometimes does not include full text for the latest issues due to publisher restrictions.
If the volume and year of the article you are looking for is not included in our subscription, you may submit an ILL request for the article.
I am having problems loading or printing PDFs of articles from JSTOR.
Please see the Trouble viewing PDFs page for troubleshooting tips. Common PDF loading/viewing problems can be solved by upgrading your PDF reader to the latest version
Firefox users: If you click on a PDF link in JSTOR and get an error message that says that the file is damaged, there may be a problem with the Adobe Firefox plug-in in your browser. Follow the instructions below for a workaround:
If you are prompted to login to ProQuest database click on the ProQuest Cookie Cutter to clear out your browser cookies.
For problems viewing PDFs, please see the Trouble viewing PDFs page for help.
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See our New York Times Digital Edition guide for more information.
I was using an e-journal through Ovid and closed the browser without logging out. I went back in to try to access the journal again, but got a message that says that the Ovid license limit has been exceeded.
Our license for Ovid allows for two concurrent users only and users must log out by clicking "Log out" in the upper right corner of the screen when they are finished using the database. Please clear the cache and cookies on your browser and close and reopen the browser, and try accessing the journal again. If this doesn’t work, wait and try again in a little while.
Slow Structure Editor?
The SciFinder Web structure/reaction editor can be slow (at least a minute) to load in your browser, especially the first time you open it during that session. You may be prompted to accept a certificate or ActiveX plug-in. Internet Explorer 6 is not recommended due to lack of support for newer Web standards. Users of Internet Explorer 6 will experience performance issues with the Web version of SciFinder. Read more about web browser requirements.
As of September 30, 2016, PubMed has switched to https. The URL to access PubMed through Brandeis is
We have updated the links to PubMed in our systems. If you have saved any bookmarks for PubMed, you should update your bookmarks to go to the updated URL, as old links may no longer work.
Note: When attempting to email a citation to yourself in PubMed, you may encounter a reCAPTCHA problem. A workaround is to sign into your My NCBI account. Once you are signed into your My NCBI account, you will not be prompted for reCAPTCHA when emailing a citation. If you do not have a My NCBI account, you can register for a free account on the PubMed site by clicking "Sign in to NCBI" at the top of the page and then "Register for an NCBI account."
ProQuest Ebook Central facilitates research and document exploration. Use the powerful search capabilities to gradually narrow your focus by specifying subjects, keywords, authors, publishers, publication years, or other information available for the documents. To learn more about ProQuest Ebook Central's features, please see the ProQuest Ebook Central guide.
At any time, you can explore the search results.
ProQuest Ebook Central offers download options for offline access to Ebook Central content.
There are two ways to download content:
Option 1 - Download chapter or pages as PDF
Option 2 - Download entire document as an e-book
See the ProQuest Ebook Central Guide for more help with ProQuest Ebook Central downloads.
How do I download a chapter or pages from a ProQuest Ebook Central document?
To create a PDF of a specific chapter:
1. Click on Download button in ProQuest Ebook Central search results list. You will be prompted to login to Ebook Central if you are not already logged in.
2. Select the option to Print pages to PDF. You will be taken to the book. Navigate to the chapter you want. Select the icon for Print to PDF at the top of the screen and select chapter. Click Continue. The PDF will be created.
3. Click Open to open the PDF. (Note: If the chapter is longer than the number of pages allowed to be printed on Ebook Central, you will get an error message.) You can then save the PDF to your computer.
To create PDF of a specific page range:
1. Click on Download button in ProQuest Ebook Central search results list. You may be prompted to sign in to your Ebook Central account.
2. Select the option to Print pages to PDF. You will be taken to the book. Enter the starting and ending ebook page numbers in the boxes. Click Continue. The PDF will be created.
3. Click Open to open the PDF . (Note: If the page range is longer than the number of pages allowed to be printed on ProQuest Ebook Central, you will get an error message.) You can then save the PDF to your computer.
PDFs that you create of chapters or pages do not expire and can be read offline using any standard PDF viewer, such as Adobe Reader. You can transfer the file to a mobile device or e-reader, including the Amazon Kindle.
How do I download an entire ebook?
1. Go to ProQuest Ebook Central. Sign into Ebook Central.
2. Find the book you want to download.
3. Click the Download button in the ProQuest Ebook Central search results list or from within QuickView.
4. Select the option to Download the entire document.
5. Click OK.
6. A dialog box shows the number of days the ebook will be accessible. Click Download.
7. If you haven't already, you'll be prompted to install Adobe Digital Editions.
8. Once Adobe Digital Editions is installed, choose either Open with Adobe Digital Editions or Save file to open later.
9. You'll be prompted to sign in to your Adobe account. If you don't already have one, click the button to create one.
10. Click OK.
You will be able to read and annotate the ebook offline and transfer it to your supported devices. You can have 10 downloaded ebooks at a time. Downloaded ebooks are accessible for 14 days, but can be returned early.
How long can I keep a downloaded ebook?
A downloaded ProQuest Ebook Central document is accessible for 14 days. After 14 days, the file automatically expires. The file will remain on your computer or device but will become unreadable.
How many ebooks can I download at one time?
You can have 10 ProQuest Ebook Central ebooks downloaded at a time.
Can I return a downloaded ebook early? How do I return an ebook?
Yes, you can return a downloaded ebook early. Early returns of downloaded ebooks are done through Adobe Digital Editions. Returns may take a few minutes to be recognized on ProQuest Ebook Central.
To return an ebook early:
Why can I download some ebooks but not others?
There are a number of reasons you may not be able to download an ebook:
Does downloading an entire ebook (via Adobe Digital Editions) block other users' access to it?
Downloading a multi-user ProQuest Ebook Central ebook does not block other users' access to the document. Other users on the ProQuest Ebook Central site will still be able to read the ebook online and download it.
What is Adobe Digital Editions?
Adobe Digital Editions is a free software program that is required to download entire ebooks from ProQuest Ebook Central.
Adobe Digital Editions also offers user tools for your downloaded ebook, such as:
Visit Adobe Digital Editions' help page to learn how to use these features.
Installing Adobe Digital Editions and Creating an Adobe account
If this is your first time downloading a document via Adobe Digital Editions, you can set up your Adobe Digital Editions account and create an Adobe account before you start downloading from ProQuest Ebook Central.
Go here to download and install Adobe Digital Editions: http://www.adobe.com/solutions/ebook/digital-editions/download.html
To create an Adobe account:
1. On the Adobe site, click Sign In and then "Get an Adobe ID"
3. Sign up
How do I read my downloaded ebook on my e-reader or other device?
First, download the ebook to your computer. Then, follow these instructions:
1. Connect your supported device to your computer.
2. Launch Adobe Digital Editions. You may be prompted to create an Adobe ID.
3. Adobe Digital Editions automatically detects your device and may offer to authorize the device with your Adobe ID.
The device now appears as a new bookshelf in the library. Drag and drop the downloaded title(s) you wish to transfer.
How do I read my downloaded ebook on iPad or iPhone?
Once you’ve downloaded a ProQuest Ebook Central document as an e-book via Adobe Digital Edition you can transfer it to an iOS device using iTunes.
By default Adobe Digital Edition stores eBooks here:
On Mac OS: your-home-directory/Documents/Digital Editions
On Windows: your-home-directory/Documents/My Digital Editions
Once you have located the file you can use iTunes to transfer the eBook to Bluefire Reader.
I just logged into my ProQuest Ebook Central bookshelf and my bookshelf is empty. How can I recover the books I had saved to my bookshelf?
We recently changed authentication methods for Library e-resources, and for ProQuest Ebook Central it caused a disconnect between your account under the previous authentication method and your account with the new method. The good news is that ProQuest Ebook Central support can transfer your bookshelf from your old account to the new account. Here's how to request the transfer:
Log in to Proquest Ebook Central here: https://ebookcentral.proquest.com/lib/brandeis-ebooks