ArcGIS Pro

Brandeis Library provides multiple forms of instruction and research support for ArcGIS Pro.

• Faculty can request ArcGIS Pro instruction session(s) for their courses. This can be a general ArcGIS Pro workshop with sample data or one tailored to a specific course assignment or learning outcome(s). Contact our GIS Librarian (contact info in profile box) if you would like to schedule ArcGIS Pro instruction sessions for your course.
   
• Brandeis students, faculty, and staff can meet with our GIS librarian for instruction and research support for ArcGIS Pro, finding data for GIS analyses, etc. We offer individual and small group appointments in-person and via Zoom. 

If you're using ArcGIS Pro for academic, research, or teaching purposes:
 

Download & Licensing Process

1. Sign into Brandeis ArcGIS Online account to activate your ArcGIS Pro licenses. Once you've signed in, you will be auto-licensed for ArcGIS Pro Advanced and the following extensions: 3D Analyst, Bathymetry, Data Interoperability, Data Reviewer, Defense Mapping, Geostatistical Analyst, Image Analyst, Locate XT, Location Referencing, Maritime, Publisher, and Spatial Analyst.
    
2. You can download ArcGIS Pro software from Brandeis On the Hub or from your ArcGIS Online account. The download link in ArcGIS Online can be found under your ArcGIS Online username > My settings > Licenses. Contact the ITS Help Desk if you experience any installation issues.

ArcGIS Pro Sign-in Process

1. Open ArcGIS Pro. Click Sign-in to sign into your account.
2. Important: Select the Your ArcGIS organization's URL sign-in option, then type brandeis into the text box to sign into ArcGIS Pro. (The ArcGIS login option doesn't work with our organizational accounts). 
3. Select the Remember this URL checkbox if you want to save the Brandeis institutional login option. 
4. Click Continue. You will be redirected to the Brandeis login page where you will be able to sign into the software using your Brandeis username and password.
   
   
    

If you're using ArcGIS Pro for administrative purposes:

Brandeis has two ArcGIS Online instances, an academic use site and an administrative use site. We use these sites to provision software licenses to Esri products. If you are using Esri software (e.g., ArcGIS Online, ArcGIS Pro, etc.) for administrative purposes, you'll need to contact our GIS Librarian to receive an email invite to our administrative use site. Once you receive an email invite, you'll be able to sign into our administrative use site using your Brandeis credentials. Your administrative use login will be what you use for all Esri products (e.g., ArcGIS Pro, StoryMaps, etc.), so you may need to sign back into ArcGIS Pro after you receive an administrative use account to ensure you're using the correct license.

Administrative uses of the software include: facilities management, field operations, campus safety, asset management, student recruitment, fundraising, emergency management, etc.

Issue
ArcGIS Pro software abruptly shuts down after completing multifactor authentication with Duo.

Solution
This is a known bug with Duo multifactor authentication and ArcGIS software. When you sign into ArcGIS Pro (or other Esri desktop software), you'll need to use the "Sign in using Browser" option instead of trying to sign into the software via the default pop-up window.

This help page from Eastern Washington University that shows where you can access the "Sign in using Browser" link. Once you use the "Sign in using Browser" sign-in method, the software will default to using the browser sign-in option and you shouldn't experience this bug again.

Looking for data or information about other GIS tools at Brandeis? Check out our related research guides: