For users to access Moodle, the primary system requirements are a modern web browser like Chrome or Firefox, a reliable internet connection, and a computer capable of running a standard web browser; essentially, most modern devices should be able to access Moodle without significant issues.
Browser:
Any modern web browser with the latest updates is recommended, including Chrome, Firefox, Safari, and Edge.
Operating System:
No specific operating system is required, as Moodle is accessed through a web browser.
Internet Connection:
A stable internet connection is essential for smooth Moodle usage.
Screen Resolution:
A minimum resolution of 800x600 is usually sufficient, but higher resolutions are recommended.
Other considerations:
Cookies enabled: Ensure your browser settings allow cookies to be stored.
Pop-up blocker disabled: Disable pop-up blockers if necessary.
A hard refresh, or force refresh, is essential for troubleshooting browser issues. Unlike a regular refresh that reloads the page from cached files, a hard refresh clears the cache for the current page, ensuring the most up-to-date content is loaded. This can fix problems such as missing images, incorrect formatting, or outdated content, making it a vital tool for maintaining a smooth browsing experience.
Quick hard refresh can be done by using the following shortcut keys:
Quick hard refresh can be done by using the following shortcut keys:
Hold down Ctrl and ⇧ Shift and then press R.
Or, hold the Ctrl key and press the F5 key.
Hold down ⌘ Cmd and ⇧ Shift and then press R.
Or, hold down the ⇧ Shift and click the Reload button.
Academic Coordinators, Dept Heads, Deans (etc) may request Academic Administrator access in Moodle at the Category level. This facilitates continuity of service and other departmental support-based tasks.
Here's a link to the form for requests:
Course-level enrollments are not a service action that ITS provides, but this Category-level enrollment offers many benefits. The category level enrollment allows an Academic Administrator the capacity to support a faculty member with a backup/restore of course content, or it gives them the privileges to assign Teaching Assistants to a specific course shell.
The Academic Administrator is not enrolled at the course level- so there's no worry about them showing up in reports or being confused as an instructor. This Category-level role does not possess the capacity to enroll another instructor or Academic Administrator - but they can enroll another Brandeis Community member as a course editor, grader, or guest participant.
Requestors are required to return a signed Confidentiality Statement in order to be awarded this Category-level role: https://drive.google.com/file/d/1N7_0zMEoJVz3A-99ZzQmqtc2_edXfCIB/view
Each request for a Category-level role must contain the Category level URL for confirmation. The URL can be found on the site index page:
For example, the Course Category URL for the Course Templates & Demo Courses category is: https://moodle.brandeis.edu/course/index.php?categoryid=1